Be Competitive with Multiple Business Locations

April 10, 2009

One of the most thrilling milestones a business owner can meet is reaching the point where expansion is an absolute necessity. After all, a growing business is a successful business-and what screams “success” louder than an increase in customers? For many small businesses, expanding means hiring more employees to fulfill their customers’ demands. And for some, expanding means moving to a larger office or opening up a second location.

According to the Small Business Success Index, an ongoing study conducted by Network Solutions, LLC, and the University of Maryland’s Robert H. Smith School of Business, “Businesses with multiple locations are more slightly likely to be competitive.” This finding supports some of the general rules of the small business world. It makes sense that a business with multiple locations is competitive; for one, businesses need to be competitive to succeed, and growth is one way to measure a business’s success. Businesses that know how to compete are going to have an easier time at finding success.

One of the best ways to get the word out about additional business locations is through advertising. Be sure that all advertisements list the information for each location if possible, and include each location in online business listing directories. At ThinkLocal®, it’s easy to set up and manage online listings for each of your business’s locations. Just head over to http://wwww.ThinkLocal.com and provide information for all of your business’s locations.

*The Small Business Success Index, an ongoing measurement of the overall health of U.S. small businesses, was commissioned by Network Solutions, LLC and the University of Maryland’s Robert H. Smith School of Business.  To take the survey yourself, click here.


Reminder: Informative Webinar on Twitter™ is Tomorrow

March 30, 2009

Tomorrow we will be attending the “How to Use Twitter for Business Webinar.” For those of you who have already signed up, you’re one step closer to learning how Twitter can help your business. If you haven’t registered yet, don’t worry—you still have time. Visit our previous blog post on this event for more information, and then click here to sign up.

“See” you there!


Even Bad Customer Feedback Is Good

March 24, 2009

According to a Forrester Research report referenced in an article I recently read, 71% of online shoppers read reviews prior to making a purchase decision. This large statistic illustrates the influential power of customer reviews.

I must say I truly depend on reviews for a variety of reasons, not just online shopping. I use them to find out which Mexican restaurant in my neighborhood makes the best margaritas or which dry cleaner offers the fastest turnaround.  I also use them to determine whether a certain mechanic is trustworthy or if a particular spa is as luxurious as it claims.

As a business owner, you should encourage your customers to search for your online business listings and submit their reviews. Positive customer reviews are beneficial to your business because they give consumers who are leaning toward doing business with you the little push they need to finalize their decisions.

Sure, some previous customers may leave negative feedback. However, use their comments as constructive criticism. Once you fix your weak areas, you’ll receive good feedback that contradicts the bad ones.


Effective Email Marketing Campaigns

March 16, 2009

One of our readers forwarded the following article from TrackVia.com: http://www.trackvia.com/blog/2009/03/13/email-campaigns/

This article provides helpful tips on generating an effective email campaign. Email marketing campaigns are a great way to supplement other online marketing efforts, like local search. If you are currently using or plan to start using email marketing to promote your business, you should read this article.


The Benefits of “Mastering Local Search”

March 12, 2009

If you own a brick-and-mortar business and still need a little more help understanding the benefits of utilizing local search, read this article by Manish Patel:

http://www.websitemagazine.com/content/blogs/posts/articles/Mastering_Local_Search.aspx

In the article, Patel explains various aspects of consumer behavior and how local search responds to those behaviors to produce favorable results for business owners.


Want to Promote Your Business for Free?

March 5, 2009

MySolutionSpot™ is giving several small business owners the chance to tell their business stories. Participating businesses can talk about anything from their biggest challenges to their latest offerings. Chosen business stories will be featured in MySolutionSpot’s small business newsletter, as well as on the site’s homepage.

Submit your business story today!

Details…
You must create a MySolutionSpot account in order to submit your story. Membership is completely free, so there’s nothing to lose.


Get Listed in More than One Local Search Engine

February 10, 2009

It is more important than ever for you to be frugal. That’s why now is the time to start realizing the value of using local search.

Local search Web sites offer free business listings, and they enable your business to be visible at just the right moment – when the consumer is making his or her purchase decision. You should always make sure you are listed in several local search Web sites, particularly because each member of your target audience will have his or her preferred source. By having a listing in more than one directory, you will increase your chances of being found.

Good local search engines include: ThinkLocal®, Yelp, Merchant Circle and Insider Pages™.


Black Friday Is Nearing. Is Your Business Prepared?

November 18, 2008

Black Friday, which always lands on the day after Thanksgiving, marks the beginning of the holiday shopping rush. Most retailers offer incredible savings – and sometimes extended hours of operation – during this great shopping day.

You should aggressively advertise prior to Black Friday, especially if your business is going to hold a limited-time special. If you don’t advertise your savings, it is likely that you will lose potential sales to competitors who have gotten the word out about theirs.

You can advertise your Black Friday savings on traditional media channels, like radio, television or print. Choose the advertising channel that is capable of effectively reaching your target audience. If you have a Web site, you should also advertise online. You can create seasonal pay-per-click ads or boost your daily budget and adjust your ad copy if you already use pay-per-click advertising. Make sure to emphasize the deals you are offering.

Consumers are motivated by cost savings during the holiday shopping season. Therefore, if you make an effort to tell them how you can save them money on the things they want, then they will do business with you.


Want to learn about new industry trends that will directly affect your business?

September 22, 2008

Check out www.MySolutionSpot.com! MySolutionSpot™ now includes a new Industries section, which features a number of specialized articles, solutions and tools. Therefore, dentists, business consultants and restaurateurs, alike, can find the information they need to improve their businesses.

The site has also expanded its tools section. Previously, its Tools section provided a wide selection of industry-specific tools (e.g., a construction cost estimator, a retail assessment tool, a volunteer recruitment tool, etc.). Now, it also includes a General Business category, which is comprised of tools than can be used across a variety of industries.